PODCASTS

How One VAR Migrated to a Services-Based Business Model

9/2/2011 - Download a new Business Acumen series podcast featuring Kevin Price, Founder and CEO of AccuCode, an ISV, integrator and VAR specializing in mobile computing, ADC technologies, IT security, and enterprise communications. Learn how AccuCode successfully changed business models, originating from a project-based VAR to a more service-oriented model. Learn the challenges and benefits during and after the transition.

How to Successfully Manage High Customer Expectations: A Perspective from a Solution Provider

8/17/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring John Pruban, President, Tekserve POS, a systems integrator serving the retail and hospitality industries. Pruban offers his insights on how customer expectations of solution providers have changed, and as a result how his approach to managing high expectations has changed; and what can a solution provider can do to manage a customer relationship in a way that impacts the bottom line for success.

How Customer Expectations Have Changed, and What to Do About It

8/5/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring Howard Hyden, Founder, Center for Customer Focus. He provides his insights on managing customer relationships, including how customer expectations are evolving, and the types of processes and programs solution providers can have in place to ensure they aware of customer expectations to enhance customer satisfaction.

What Solution Providers Need to Know About Succession Planning

8/3/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring William Rothwell, President of Rothwell and Associates, Inc., a full-service consulting firm that offers services in Succession Planning and Management. He provides his insights on the importance of succession planning for an SMB business, how to do it and what positions to plan for, and some tips and pitfalls solution providers need to know in order to navigate succession planning.

Changing the Channel: What's New in Channel Programs

8/1/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring Tom Beusch, President, Miles Technologies, who provides his insights on the state of channel programs, including how channel programs are adapting to cloud-based business models, and the steps to take to make sure you're getting the most benefit from the channel programs you participate in.

Today’s Channel Programs and What Solution Providers Need to Know

7/26/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series on navigating channel programs and what solution providers need to know. Hear Tiffani Bova, VP, Research, Gartner, as she provides her insights, including:
  • basic block and tackle ingredients that solution providers should ensure are in;
  • the changes made to channel programs over the last 18 months that better equip them to meet channel needs moving forward;
  • the chief points of channel program tension between solution providers and vendors.

ISV Programs: A Solution Provider's Perspective

7/20/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series. Tom Beusch, president, Miles Technologies, provides his insights on why his company participates in ISV-specific channel programs; how hardware vendors’ ISV programs have changed recently; and if there any red flags or other cautions an ISV should consider before partnering with a hardware vendor.

Branding in the Real World: One Solution Provider's Approach

7/11/2011 - VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series on a why branding is so important for a solution provider. Hear Julie Leonard, marketing director, Barcode ID Systems, an auto ID system integrator, as she provides her insights on the importance of branding your solution provider business, and learn the types of activities that work to successfully spread and reinforce your brand.

Breaking into the Hospitality Technology Market

6/30/2011 - While retail has long been the bread and butter of many solution providers, hospitality, particularly food service, is fast becoming a hot bed for hardware and software implementations. VSR talks to Par's Mike Todd for the inside scoop on what solution providers must know before making the leap into hospitality.

The Benefits Behind Vendor ISV Channel Programs

6/28/2011 - Hear Christina Steele, marketing consultant, JeffreyM Consulting provide her insights on how fostering a close relationship with hardware vendors can help influence or shape an ISV's application development process; and the resources an ISV should expect to devote in making the relationship with the hardware vendor successful.
 |<  <  1 2 3 4 5 6 7 8 9 10  >  >| 

MOST READ STORIES

ReportsMore >

Prime-Time Printers: The Peripheral To Watch

11/3/2014
In VSR’s 2014 Printer Handbook, we sit down with six of the industry’s most influential printer manufacturers to discover the hottest trends in printing. At a time when hardware is suffering from increasingly diminished margins, the newest printers hit the ground running, with compelling features and functionality designed to do way more than just print receipts. How has the lowly printer made its way up the POS food chain, and how can you take a bite out of this product’s peripheral pie? Download Now >

VSR EVENTS

2015 Business Optimization Summit West

topicsMore >