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How Customer Expectations Have Changed, and What to Do About It
8/5/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring Howard Hyden, Founder, Center for Customer Focus. He provides his insights on managing customer relationships, including how customer expectations are evolving, and the types of processes and programs solution providers can have in place to ensure they aware of customer expectations to enhance customer satisfaction.
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What Solution Providers Need to Know About Succession Planning
8/3/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring William Rothwell, President of Rothwell and Associates, Inc., a full-service consulting firm that offers services in Succession Planning and Management. He provides his insights on the importance of succession planning for an SMB business, how to do it and what positions to plan for, and some tips and pitfalls solution providers need to know in order to navigate succession planning.
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Changing the Channel: What's New in Channel Programs
8/1/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series featuring Tom Beusch, President, Miles Technologies, who provides his insights on the state of channel programs, including how channel programs are adapting to cloud-based business models, and the steps to take to make sure you're getting the most benefit from the channel programs you participate in.
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Today’s Channel Programs and What Solution Providers Need to Know
7/26/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series on navigating channel programs and what solution providers need to know. Hear Tiffani Bova, VP, Research, Gartner, as she provides her insights, including:
  • basic block and tackle ingredients that solution providers should ensure are in;
  • the changes made to channel programs over the last 18 months that better equip them to meet channel needs moving forward;
  • the chief points of channel program tension between solution providers and vendors.

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ISV Programs: A Solution Provider's Perspective
7/20/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series. Tom Beusch, president, Miles Technologies, provides his insights on why his company participates in ISV-specific channel programs; how hardware vendors’ ISV programs have changed recently; and if there any red flags or other cautions an ISV should consider before partnering with a hardware vendor.
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Branding in the Real World: One Solution Provider's Approach
7/11/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series on a why branding is so important for a solution provider. Hear Julie Leonard, marketing director, Barcode ID Systems, an auto ID system integrator, as she provides her insights on the importance of branding your solution provider business, and learn the types of activities that work to successfully spread and reinforce your brand.
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How Warehouse VARs Can Break Into Healthcare
7/1/2011
Download this exclusive podcast featuring George Koroneos, editor, VSR, and SATO America.  Learn the drivers behind the way technology has impacted the healthcare industry in recent years, advice to VARs transitioning into the healthcare market for the first time, and the wealth of opportunities available to VARs in tapping into this hot market.
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Breaking into the Hospitality Technology Market
6/30/2011
While retail has long been the bread and butter of many solution providers, hospitality, particularly food service, is fast becoming a hot bed for hardware and software implementations. VSR talks to Par's Mike Todd for the inside scoop on what solution providers must know before making the leap into hospitality.
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The Benefits Behind Vendor ISV Channel Programs
6/28/2011
Hear Christina Steele, marketing consultant, JeffreyM Consulting provide her insights on how fostering a close relationship with hardware vendors can help influence or shape an ISV's application development process; and the resources an ISV should expect to devote in making the relationship with the hardware vendor successful.
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What Branding Can Do for Your Business
5/20/2011
VSR and Zebra Technologies proudly present the latest installment of the Business Acumen Podcast Series on what branding can do for your business. Hear Jonathan Fisher, Chairman and COO, BrandExtract, a brand experience company, to learn why solution providers should be concerned about branding; the difference between marketing and branding; and a solution provider distinguishes their brand from the brands they represent.
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New Managed Services Driving Mobile Solutions New Managed Services Driving Mobile Solutions
VSR and AVG examine how BYOD services and Mobile Device Management tools can be used to secure mobile product offerings, boost revenue for solution providers and alleviate the headaches end-users face when investing and implementing new mobile technology.
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Hospitality Technology Handbook 2014 Hospitality Technology Handbook 2014
Hospitality technology resellers face a market that is constantly in a state of flux with customers whose businesses can rise and fall in an instant. VSR speaks to HT leaders to find out how VARs can succeed in this exciting and challenging market.
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How to Create and Deliver an Interactive Omnichannel Experience for Retailers
2/25/2014 2:00:00 PM (EST)
Moderator:
George Koroneos, Editor-in-Chief, VSR Magazine
Panelists:
Jamie Osmanson, Business Development Analyst, Zone 24x7
John Nicewick, Vice President Marketing, Retail Solutions Group, EloTouch Solutions
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