PODCASTS

How End User Clients Can Benefit from an Outsourced Service Desk

1/1/2009 - Vertical Systems Reseller and Zenith Infotech present the twelfth installment of the MSP Corner Podcast Series on "How End User Clients Can Benefit from an Outsourced Service Desk," featuring Ed Becker, President of BeckIT Systems, and Regina Ciardiello, Editor, VSR.

How an Outsourced Service Desk Can Increase Profits

12/31/2008 - Vertical Systems Reseller and Zenith Infotech present the eleventh installment of the MSP Corner Podcast Series on "How an Outsourced Service Desk Can Increase Profits," a new and candid conversation featuring Dan Wilson, President of Waypoint Solutions Group, and Regina Ciardiello, Editor, VSR. learn how a service desk can save you money and increase your profits, and how it can help can help your employees to better-manage their time.

The 24-7 Service Desk Communications Connection

12/15/2008 - Vertical Systems Reseller and Zenith Infotech present the tenth installment of the MSP Corner Podcast Series on "The 24-7 Service Desk Communications Connection," a new and candid conversation featuring Joel Swanson, Operations Manager of aCoupleofGurus.com, and Regina Ciardiello, Editor, Vertical Systems Reseller.

How A Service Desk Can Benefit your Business Model

12/1/2008 - Vertical Systems Reseller and Zenith Infotech present the ninth installment of the MSP Corner Podcast Series on "How A Service Desk Can Benefit your Business Model," a new and candid conversation featuring Daryl Rinaldi, Owner of GizmoFish, and Regina Ciardiello, Editor, Vertical Systems Reseller.

How to Initiate End User Process and Services Validation

11/15/2008 - Vertical Systems Reseller and Zenith Infotech present the eighth installment of the MSP Corner Podcast Series on "How to Initiate End User Process and Services Validation," a new and candid conversation featuring Mohit "Mo" Vij, President of General Informatics, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Packaging and Pricing Strategies for Managed Services

11/1/2008 - Vertical Systems Reseller and Zenith Infotech present the seventh installment of the MSP Corner Podcast Series on "Packaging and Pricing Strategies for Managed Services," a candid conversation featuring Randy Sklar, President of Sklar Technology Partners, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Evaluating Current Staff and Business Requirements in Managed Services

10/15/2008 - Vertical Systems Reseller and Zenith Infotech present the sixth installment of the MSP Corner Podcast Series on "Evaluating Current Staff and Business Requirements in Managed Services," a candid conversation featuring Larry Shulman, President of L.M.S. Technical Services, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

Choosing a Software and Services Partner to Best Deliver Managed Services

10/1/2008 - Vertical Systems Reseller and Zenith Infotech present the fifth installment of the MSP Corner Podcast Series on "Choosing a Software and Services Partner to Best Deliver Managed Services," a candid conversation featuring Harry Bhatia, Chief Technology Officer/President of Net Activity Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

How to Maintain a Competitive Profit Margin in Managed Services

9/15/2008 - Vertical Systems Reseller and Zenith Infotech present the fourth installment of the MSP Corner Podcast Series on "How to Maintain a Competitive Profit Margin in Managed Services," a candid conversation featuring Brett Jaffe, President of Axis Microsystems, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

How MSPs Can Avoid the Sales and Marketing Gap

9/1/2008 - Vertical Systems Reseller and Zenith Infotech present the third installment of the MSP Corner Podcast Series on "How MSPs Can Avoid the Sales and Marketing Gap," a candid conversation featuring Dan Hay, CEO of IS Outsource, and Regina Ciardiello, Editor, Vertical Systems Reseller.
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