PODCASTS

The 24-7 Service Desk Communications Connection

12/15/2008 - Vertical Systems Reseller and Zenith Infotech present the tenth installment of the MSP Corner Podcast Series on "The 24-7 Service Desk Communications Connection," a new and candid conversation featuring Joel Swanson, Operations Manager of aCoupleofGurus.com, and Regina Ciardiello, Editor, Vertical Systems Reseller.

How A Service Desk Can Benefit your Business Model

12/1/2008 - Vertical Systems Reseller and Zenith Infotech present the ninth installment of the MSP Corner Podcast Series on "How A Service Desk Can Benefit your Business Model," a new and candid conversation featuring Daryl Rinaldi, Owner of GizmoFish, and Regina Ciardiello, Editor, Vertical Systems Reseller.

How to Initiate End User Process and Services Validation

11/15/2008 - Vertical Systems Reseller and Zenith Infotech present the eighth installment of the MSP Corner Podcast Series on "How to Initiate End User Process and Services Validation," a new and candid conversation featuring Mohit "Mo" Vij, President of General Informatics, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Packaging and Pricing Strategies for Managed Services

11/1/2008 - Vertical Systems Reseller and Zenith Infotech present the seventh installment of the MSP Corner Podcast Series on "Packaging and Pricing Strategies for Managed Services," a candid conversation featuring Randy Sklar, President of Sklar Technology Partners, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Evaluating Current Staff and Business Requirements in Managed Services

10/15/2008 - Vertical Systems Reseller and Zenith Infotech present the sixth installment of the MSP Corner Podcast Series on "Evaluating Current Staff and Business Requirements in Managed Services," a candid conversation featuring Larry Shulman, President of L.M.S. Technical Services, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

Choosing a Software and Services Partner to Best Deliver Managed Services

10/1/2008 - Vertical Systems Reseller and Zenith Infotech present the fifth installment of the MSP Corner Podcast Series on "Choosing a Software and Services Partner to Best Deliver Managed Services," a candid conversation featuring Harry Bhatia, Chief Technology Officer/President of Net Activity Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

How to Maintain a Competitive Profit Margin in Managed Services

9/15/2008 - Vertical Systems Reseller and Zenith Infotech present the fourth installment of the MSP Corner Podcast Series on "How to Maintain a Competitive Profit Margin in Managed Services," a candid conversation featuring Brett Jaffe, President of Axis Microsystems, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

How MSPs Can Avoid the Sales and Marketing Gap

9/1/2008 - Vertical Systems Reseller and Zenith Infotech present the third installment of the MSP Corner Podcast Series on "How MSPs Can Avoid the Sales and Marketing Gap," a candid conversation featuring Dan Hay, CEO of IS Outsource, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Driving Operational Efficiency in Managed Services

8/15/2008 - Vertical Systems Reseller and Zenith Infotech present the second installment of the MSP Corner Podcast Series surrounding "Driving Operational Efficiency in Managed Services," a discussion featuring John Mamon, COO of Radical Support, and Regina Ciardiello, Editor, Vertical Systems Reseller.

The True Cost of Delivering Managed Services

8/1/2008 - Vertical Systems Reseller and Zenith Infotech present the inaugural installment of the MSP Corner Podcast Series surrounding "The True Cost of Delivering Managed Services," a discussion featuring Laura Steward, President of Guardian Angel Computer Services, and Regina Ciardiello, Editor, Vertical Systems Reseller.
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