One-third of retailers are deploying or planning to deploy the last traditional POS system, which lends the question: What is the future of POS in an omnichannel world? RIS News' latest custom research, "Your Last Traditional POS", quantifies how much can be gained or lost by becoming fully omnichannel, as well as how much IT budget is devoted to omnichannel projects and how long the journey will take. common in-store execution flubs are explored and possible solutions revealed.
Today's POS conducts billions of dollars in transactions every day, serves shoppers and retailers reliably, and sends data to dozens of enterprise applications in near-real time or, at the very least, every night. So why would retailers want to change an IT system so rock-solid and central to the financial health of their businesses? The quick answer is that a majority of retailers don't want to make a change – 53.8% tell us "it is too early to tell" if they plan to shift away from their current POS model. Another group (12.8%) is more definitive about their opinion and say they have no plans to even consider such a shift.