HEADLINES

Selling Customer Engagement

11/3/2014 - While customer engagement is a concept SMBs have traditionally embraced, today’s sky-high consumer expectations are forcing them to step up their game and connect in more significant and personal ways than ever before. That's where technology comes in.

Inside Ingram’s Cloud Investment

11/3/2014 - Ingram Micro’s Jason Bystrak, Sr. Dir. Cloud, Americas, talks to VSR about the company’s recent hefty investment in the cloud, and how solution providers can take advantage of one distributor’s big bet on the newest omnipresent technology platform.

Facing Fears in Omnichannel

11/3/2014 - Love it or hate it, the buzzword “omnichannel” is here to stay. As SMBs struggle to compete inside a fiercely competitive landscape, they must work with solution providers to uncover new, cost-effective ways to create seamless shopping experiences. IT technology companies have designed affordable options, translating to significant opportunity for solution providers looking to help their customers navigate omnichannel waters. Find out what’s out there, and how you can capitalize, rather than despise, the omnichannel phenomenon.

Your Next Move: Chief Digital Solution Provider

11/3/2014 - The writing’s on the wall. Gartner predicted CMOs will control greater portions of IT budgets than CIOs by 2017, and everywhere you look there’s evidence of this taking shape. Savvy consumers necessitate customer-centric must-have technologies, merging technology and marketing lanes into one. Solution providers willing to drive in a marketing-focused direction will reap the rewards at the end of the industry’s emerging hybrid-model tunnel.
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Trapped in the Payments Maze?

12/5/2014
Payment technology is today’s great disruptor. Merchants and solution providers alike are trying to navigate the twists and turns of payment processing. VSR sat down with Datacap Systems, Merchant Warehouse and ScanSource to talk about some of the hottest topics in payments today, including how solution providers can help SMBs through the EMV migration, the impact of a data breach, tokenization and more.   Download Now >

VSR EVENTS

2015 Business Optimization Summit West

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