Deliver More Responsive and Proactive IT Services
IT provider C1P wanted to improve responsiveness and customer satisfaction. Learn how AVG Managed Workplace helped them over-deliver on those goals after only two months.
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N-able Launches MSP Playbook to Provide Business and Tech Guidelines
Designed as an end-to-end business plan, the new MSP Playbook is valued at more than $50,000 and provides new and established MSPs with the checks and balances needed to help build and maintain a successful managed services practice.

Intronis Launches New Partner Success Organization
By consolidating all its partner-facing operations within one team, Intronis expects the move to bring the company closer to its partners' businesses, provide greater accountability, and position Intronis to deliver a better partner experience.

N-able Reveals Dates for 2013 Global Partner Summit
Featuring business, sales and technical tracks, including partner-led sessions, the 2013 N-able Summit is packed with MSP strategies for business growth that address the dramatic changes hitting the market.

Tech Data Now Offering Cisco Hosted Collaboration Solution
As Tech Data Cisco Cloud Partners, resellers will have access to a single order and provisioning source for all their cloud services through the TDCloud business unit.

SYNNEX Snags IBM Customer Care Business for $505 Million
As part of the transaction, SYNNEX will enter into a multi-year agreement with IBM, and Concentrix will become an IBM strategic business partner for global customer care business process outsourcing services.

Legacy Billing Issues Plague Recurring Revenue Models
Nearly two-thirds of respondents report being limited by a system that only supports subscription models, while over half of those wish they had a more flexible system that would give them the ability to experiment or adapt to alternative pricing models.

Par Releases EverServ PixelPoint POS with Subscription Model
With a subscription option, resellers can target new customers including those wanting lower entry acquisition costs or customers looking to better align their costs to revenue.
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The Ultimate Guide to Selling Cloud Backup
How is your cloud backup and marketing strategy working out? If you are interested in some guidance, download this e-book to uncover practical ways to differentiate your managed services business, price your BDR solution, overcome cloud objections and incentivize your sales team.
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AirWatch Reveals Plans for Motorola Mobile Services Platform
After announcing that it had purchased Motorola Solutions' Mobility Services Platform back in June, AirWatch is now shedding some light on what it plans to do with the platform, and what this means for MSP resellers.

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Next-Generation POS: The Role of Cash and ePayments Next-Generation POS: The Role of Cash and ePayments
As mobility and payments heat up in the point-of-sale space, one thing remains constant. Retailers must continue to accept cash payments, wherever transactions occur. This white paper details how to match today’s multitude of cash drawer options to new and emerging retail configurations.
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New & Noteworthy POS Printers New & Noteworthy POS Printers
In this month’s Solution Spotlight, we showcase the newest trends and most innovative concepts in today’s POS printers.  From the smallest, lightest mobile printers, to the smartest and most advanced receipt printers on the market, we’re uncovering the newest solutions and the biggest ideas from today’s printer manufacturers. Included: BIXOLON, Epson, SATO, Seiko Instruments and Star Micronics.

Download the full report for detailed insights and trends — VSR makes this valuable research available at no cost.
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Maximizing Dealer ROI From EMV Migration
11/20/2014 2:00:00 PM (EST)
Moderator:
Abby Lorden, Editor-in-Chief, VSR
Panelists:
John Badovinac, Senior Manager, Acquirer Relations, Discover Financial Services
Allen Friedman, Director of Payment Solutions, Ingenico
Andre Nataf, Senior Business Development Manager, Digital Dining
Kelly Funk, President and CEO, RSPA (Retail Solutions Providers Association)
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