MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the ninth installment of the MSP Corner Podcast Series on "How A Service Desk Can Benefit your Business Model," a new and candid conversation featuring Daryl Rinaldi, Owner of GizmoFish, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • If MSPs is already working with the NOC, why do they also need a service desk?
  • The benefits of implementing a service desk within your offerings base, as well as how an MSP's end user customer specifically can benefit from a service desk component
  • Proven best practices and strategies demonstrated within this area.
Panelist:
Daryl Rinaldi of GizmoFish

Listen Now!



Vertical Systems Reseller and Zenith Infotech present the eighth installment of the MSP Corner Podcast Series on "How to Initiate End User Process and Services Validation," a new and candid conversation featuring Mohit "Mo" Vij, President of General Informatics, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The "must haves" that you will need to ensure an effective offering when it comes to end user client validation processes services.
  • Tried and tested best practices and strategies demonstrated within this area.
  • What end users really want as it pertains to processes and services.
Panelist:
Mohit Vij of General Informatics

Listen Now!



Vertical Systems Reseller and Zenith Infotech present the seventh installment of the MSP Corner Podcast Series on "Packaging and Pricing Strategies for Managed Services," a candid conversation featuring Randy Sklar, President of Sklar Technology Partners, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The "must haves" that you will need to ensure an effective and cost-effective software package.
  • Tested and proven best practices and strategies as they relate to packaging and pricing.
  • What end users really want as it pertains to packaging and pricing.
Panelist:
Randy Sklar of Sklar Technology Partners 
Listen Now!



Vertical Systems Reseller and Zenith Infotech present the sixth installment of the MSP Corner Podcast Series on "Evaluating Current Staff and Business Requirements in Managed Services," a candid conversation featuring Larry Shulman, President of L.M.S. Technical Services, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • How to create an effective business model that will drive revenue.
  • Best practices on how to hire (and retain) the best people to strengthen your team.
  • Top selling tactics on how to pitch new clients as they relate to your company's business model and staff base.
Panelist:
Larry Shulman of L.M.S. Technical Services, Inc.

Listen Now!



Vertical Systems Reseller and Zenith Infotech present the fifth installment of the MSP Corner Podcast Series on "Choosing a Software and Services Partner to Best Deliver Managed Services," a candid conversation featuring Harry Bhatia, Chief Technology Officer/President of Net Activity Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • What are the deciding factors when it comes to choosing a software and services partner to deliver Managed Services?
  • A sampling of tried and true first-hand best practices related to this area as experienced by Harry Bhatia and the Net Activity team.
  • What end users clearly expect to recevie from their respective Managed Services software provider.
Panelist:
Harry Bhatia of Net Activity Inc.
Listen Now!




Vertical Systems Reseller and Zenith Infotech present the fourth installment of the MSP Corner Podcast Series on "How to Maintain a Competitive Profit Margin in Managed Services," a candid conversation featuring Brett Jaffe, President of Axis Microsystems, Inc., and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The biggest challenges when it comes to maintaining a healthy balance sheet, and how you can work to overcome them.
  • Tried and true best practices on how MSPs can improve the health and wealth of their business models.
  • Tips on how MSPs can think more creatively in terms of "finding" profits to enhance both their own (as well as their customer's) operations.
  • Guidelines MSPs can follow so that they can maintain a balanced profit/loss statement.
Panelist:
Brett Jaffe of Axis Microsystems, Inc.

Listen Now!



Vertical Systems Reseller and Zenith Infotech present the third installment of the MSP Corner Podcast Series on "How MSPs Can Avoid the Sales and Marketing Gap," a candid conversation featuring Dan Hay, CEO of IS Outsource, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The biggest challenges that MSPs face from a sales and marketing standpoint.
  • Best practices regarding successful sales and marketing techniques.
  • The three main components that make up a successful sales and marketing program.
  • The best technique to position yourself and your company toward closing the deal.
  • What end users tend to gravitate toward when looking at various MSP business models.
Panelist:
Dan Hay of IS Outsource

Listen Now!



Vertical Systems Reseller and Zenith Infotech present the second installment of the MSP Corner Podcast Series surrounding "Driving Operational Efficiency in Managed Services," a discussion featuring John Mamon, COO of Radical Support, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The biggest challenges that Managed Services Providers face and how MSPs can work to overcome those challenges
  • What end users expect in terms of operational efficiency as it relates to Managed Services
  • Tried-and-true best practices regarding efficient operational aspects
  • The 'must-have' ingredients for a successful MSP recipe
Panelist:
John Mamon of Radical Support

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Listen Now!



Vertical Systems Reseller and Zenith Infotech present the inaugural installment of the MSP Corner Podcast Series surrounding "The True Cost of Delivering Managed Services," a discussion featuring Laura Steward, President of Guardian Angel Computer Services, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • Best practices on managing this component in order to stay successful
  • Advice for those interested in becoming an MSP
  • How the cost of providing services affects an MSP's operations base
Panelist:
Laura Steward of Guardian Angel Computer Services
 
Listen Now!



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Cashing In On SMB Cash Management Solutions
9/29/2015 2:00:00 PM (EST)
Moderator:
Angela Diffly, Editor, VSR Magazine
Panelists:
Peter Wolf, Senior VP of Retail Markets, Glory Global Solutions
Alice Moran, Retail Product Manager, Crane Payment Innovations
Stephen Bergeron, VP, Global Marketing, APG Cash Drawer
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