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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the seventeenth installment of the MSP Corner Podcast Series on "Why BDR is a Critical Element to SMB Success," a new and candid conversation featuring Kirk Drake, CEO, Ongoing Operations, LLC, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • Why it is critical for SMB end users to deploy a (Back Up and Data Recovery) BDR technology within their operation.
  • The key benefits of having BDR technology as experienced by the end user.
  • How to stress the importance of this technology to a customer who previously felt that BDR was not necessary to deploy within their operation.
Panelist: Kirk Drake of Ongoing Operations, LLC
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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the sixteenth installment of the MSP Corner Podcast Series on "How New MSPs Can Manage their Money in a Tight Economy," a new and candid conversation featuring Dennis Ruck, President, Design Data, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • What new MSPs need to be aware of as it pertains to managing their finances.
  • Tips for new MSPs looking to obtain and maintain credit in good standing.
  • Mistakes to avoid as it relates to this timely topic.
Panelist:
Dennis Ruck of Design Data

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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the fifteenth installment of the MSP Corner Podcast Series on "How New MSPs Can Maintain an Efficient Operation," a new and candid conversation featuring Marc Steiger, CEO, DLP Technologies, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The biggest challenges new MSPs face today, and how to overcome them.
  • How MSPs can best meet end-user expectations, as it relates to maintaining an efficient operation.
  • Tried and true best practices as they relate to efficient operational aspects.
Panelist:
Marc Steiger of DLP Technologies

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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the fourteenth installment of the MSP Corner Podcast Series on "The MSP Strategic Sales Plan," a new and candid conversation featuring Bruce Campbell, VP Marketing, Clare Computer Solutions, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • Some of the biggest challenges new MSPs face when it comes to a solid sales strategy.
  • The 3 main ingredients toward developing a profitable strategic plan.
  • Some of the "Don'ts" that MSPs should avoid when looking toward developing a sales plan.
  • Tried and true successful sales strategies.
Panelist:
Bruce Campbell of Clare Computer Solutions
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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the thirteenth installment of the MSP Corner Podcast Series on "How to Market Yourself as a New MSP," a new and candid conversation featuring William Kay, VP Sales, Alchetec, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • Some of the biggest challenges that new MSPs face, and how to overcome them.
  • The three main components that encompass a successful sales and marketing program.
  • How much an MSP should budget for sales & marketing practices.
  • Best practices regarding successful sales and marketing techniques to build your business model.
Panelist:
William Kay of Alchetec


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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the twelfth installment of the MSP Corner Podcast Series on "How End User Clients Can Benefit from an Outsourced Service Desk," a new and candid conversation featuring Ed Becker, President of BeckIT Systems, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • Why is it important to implement a service desk application.
  • Best practices designed to help you think of your service desk as a "communications tool."
  • How an outsourced service desk can improve and streamline and partner/end user relationships.
Panelist:
Ed Becker of BeckIT Systems


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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the eleventh installment of the MSP Corner Podcast Series on "How an Outsourced Service Desk Can Increase Profits," a new and candid conversation featuring Dan Wilson, President of Waypoint Solutions Group, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • How a service desk can save you money and increase your profits.
  • How a service desk can help your employees to better-manage their time.
  • Why potential customers are more likely to work with a partner who maintains an outsourced service desk.
Panelist:
Dan Wilson of Waypoint Solutions Group

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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the tenth installment of the MSP Corner Podcast Series on "The 24-7 Service Desk Communications Connection," a new and candid conversation featuring Joel Swanson, Operations Manager of aCoupleofGurus.com, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • How MSPs can determine if a service desk is a necessity.
  • The "Plum Benefits" that will result from having a service desk function.
  • Tried and tested best practices as they relate to a service desk component.
Panelist:
Joel Swanson of aCoupleofGurus.com 
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MSP PODCASTS  Vertical Systems Reseller and Zenith Infotech present the ninth installment of the MSP Corner Podcast Series on "How A Service Desk Can Benefit your Business Model," a new and candid conversation featuring Daryl Rinaldi, Owner of GizmoFish, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • If MSPs is already working with the NOC, why do they also need a service desk?
  • The benefits of implementing a service desk within your offerings base, as well as how an MSP's end user customer specifically can benefit from a service desk component
  • Proven best practices and strategies demonstrated within this area.
Panelist:
Daryl Rinaldi of GizmoFish

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Vertical Systems Reseller and Zenith Infotech present the eighth installment of the MSP Corner Podcast Series on "How to Initiate End User Process and Services Validation," a new and candid conversation featuring Mohit "Mo" Vij, President of General Informatics, and Regina Ciardiello, Editor, Vertical Systems Reseller.

Learn insider information including:
  • The "must haves" that you will need to ensure an effective offering when it comes to end user client validation processes services.
  • Tried and tested best practices and strategies demonstrated within this area.
  • What end users really want as it pertains to processes and services.
Panelist:
Mohit Vij of General Informatics

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New Managed Services Driving Mobile Solutions New Managed Services Driving Mobile Solutions
VSR and AVG examine how BYOD services and Mobile Device Management tools can be used to secure mobile product offerings, boost revenue for solution providers and alleviate the headaches end-users face when investing and implementing new mobile technology.
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Hospitality Technology Handbook 2014 Hospitality Technology Handbook 2014
Hospitality technology resellers face a market that is constantly in a state of flux with customers whose businesses can rise and fall in an instant. VSR speaks to HT leaders to find out how VARs can succeed in this exciting and challenging market.
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How to Create and Deliver an Interactive Omnichannel Experience for Retailers
2/25/2014 2:00:00 PM (EST)
Moderator:
George Koroneos, Editor-in-Chief, VSR Magazine
Panelists:
Jamie Osmanson, Business Development Analyst, Zone 24x7
John Nicewick, Vice President Marketing, Retail Solutions Group, EloTouch Solutions
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