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 VSR and Zebra Technologies present the latest installment of the Business Acumen Podcast Series featuring Phil Verghis, author and Founder of The Verghis Group. Verghis explains how the services and support side of a VAR business is changing as solution providers transition from the break/fix model, and how to improve the customer service side of the business. Learn how self-service is being incorporated into business models, and how the rise of software as a service has made a huge difference in how solution providers run their businesses.
Panelist: Phil Verghis, Founder of The Verghis Group
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MSP ARTICLES
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New Tech Applications at the POS
11/10/2011 2:00:00 PM (EST)
Moderator:
>>George Koroneos, Editor, Vertical Systems Reseller
Panelist:
>>Robert Grabowski, Vertical Marketing Manager, Retail, Honeywell
>>Steven Greenwood, Vice President, Magstar
>>Drew Malsbury, Director of IT Allied Management, Inc., Bottle King
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