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Zenith Infotech Introduces NOC Program for Partners
The “NOC Service Miles“ program allows Zenith partners to earn monthly service credits which can be redeemed for project work to be executed by Zenith's NOC.
Customer Care is Mantra at CompTIA Breakaway 2011
IT channel leaders attending CompTIA Breakaway were reminded again and again to let technology take a back seat and focus more of their efforts and energies on helping customers solve everyday business challenges.
Is the NCR/Radiant Deal a Win-Win?
The ink isn't yet dry on the NCR and Radiant deal, and the industry is already talking about how the merger will affect both companies' standing in the marketplace. Here's how each company is expected to benefit from the acquisition, plus the bottom line for end-users.
Technology Enabling SMBs to Become More Mobile and Competitive
Better connections with customers, more efficient use of resources will drive future IT investments, according to a new study.
Channel Leaders Speak Out At RetailNOW
Six of the industry's top vendor and distributor executives sat down at this year's RetailNOW conference to discuss where they see the Channel heading and offered advice to the packed room of solution providers. Not surprisingly, mobility, cloud, and finances were top of mind. Here are few salient points gleamed from the hour-long discussion.
Source Technologies Named RSPA Certified Retail Technology Provider
As an RSPA Certified Retail Technology Provider, Source Technologies is recognized as ethical and fair and stands behind the products and services they sell and support.
CognitiveTPG Announces Save Green, Go Green Trade-In Program
Now through the end of the year, customers, including resellers, who own qualifying non-CognitiveTPG label or receipt printers can purchase a new CognitiveTPG label or receipt printer and receive $25 rebate.
Industry Association: Focus on Certification
Throughout this supplement, you will find everything you need to know about the different certifications offered by RSPA and CompTIA--the benefits for joining, the criteria needed to become certified, and detailed explanations of what each level of certifications means for the solution provider. This is a guide for those curious about joining as well as for members that want to know what all the buzz about certification is about.
The Importance of Picking a Successor
William Rothwell of Rothwell and Associates maps out a succession plan for VARs and solution providers to consider.
Ingram Issues First Social Responsibility Report
The report is part of Ingram Micro’s Smart Steward, Smart Citizen initiative and makes Ingram Micro one of the few technology distributors to track and publicly report its sustainability commitment.
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Standout Vertical Solutions 2013
PC Shipments to Fall by Double Digits In 2013
The Future of Restaurant Technology
New Solutions to Drive Healthcare Innovation
Retailers Slowly Increase Big Data Investments
The Shift to Enterprise-Grade Mobile Solutions
If your customers are still using yesterday’s technologies, or evaluating consumer devices as the next generation of mobility for their workforce, they may want to think again.
Standout Vertical Solutions 2013
Take an inside look at real-world IT solutions, the challenges and technologies behind the installations and the solution providers and vendors that served as trusted advisors for their clients’ businesses.
Real World NOC and Help Desk Strategies
12/18/2013 2:00:00 PM
George Koroneos, Editor-in-Chief,
Adel Khalife, Managed Workplace NOC Program Manage,
Marco LaVecchia, VP of Channel Sales, North America,
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