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A Blueprint for Elevating Service and Support
 VSR and Zebra Technologies present the latest installment of the Business Acumen Podcast Series featuring Phil Verghis, author and Founder of The Verghis Group. Verghis explains how the services and support side of a VAR business is changing as solution providers transition from the break/fix model, and how to improve the customer service side of the business. Learn how self-service is being incorporated into business models, and how the rise of software as a service has made a huge difference in how solution providers run their businesses.
Panelist: Phil Verghis, Founder of The Verghis Group
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Mobility Handbook 2013
Find out what resellers are doing to add mobility products to their linecards and best practices for helping clients break free from the desktop.
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